Zendesk support number. Proactively reach customers with appointment reminders, shipping updates, and payment notifications using Zendesk's outbound messaging options for WhatsApp and SMS. zendesk. Unlike other Zendesk products, the cost of Talk is based partly on how much you use it. Deliver fast, personalized support across chat, email, voice, and more. We’ll help you find the right solutions and pricing for your business. How can we help? Popular guides: Getting started, Reports, Forgotten password Knowledge Center General Working with / Contacting Support Some numbers have regulatory restrictions. Bring together customer conversations from all channels, giving agents the context they need. Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Numbers marked with (Contact Support) require contacting Zendesk Customer Support to purchase. It's important to understand how much your call center number will cost, and our helpful calculators will help you do just that. Zendesk provides custom field types for tickets, users, and organizations. To add a user's contact information Navigate to the user's profile in Zendesk Support (see Viewing a user's profile in Zendesk Support). Glossary The Zendesk Glossary is a great jumping off point. Your account owner or the administrator who set up your Zendesk Support determines what channels are included. Learn about contacting Zendesk Customer Support When a call goes to a non-Zendesk overflow number, the resulting ticket is tagged with call_overflow Calls to Zendesk overflow numbers create regular tickets without this tag If recording is enabled, overflow calls are recorded just like regular calls You're charged for overflow calls at your normal per-minute rate Configuring business hours A comprehensive comparison of Zendesk Talk's digital lines and external PSTN lines, covering pricing, features, setup requirements, and when to use each option. Let Zendesk AI help you resolve requests from day one. The Zendesk Suite provides the complete customer service solution that’s easy to use and scales with your business. Find answers to common questions in our knowledge base. A complete guide to setting up Zendesk's Instagram messaging channel, including prerequisites, step-by-step configuration, and best practices for 2026. Phone Number: +1 888-670-4887 1 day ago · Welcome to Zendesk help Find articles and discussions to help answer your Zendesk questions Our Products Zendesk for customer service Zendesk for employee service Zendesk for contact center Sunshine Platform Marketplace Product updates Top Features Ticketing system Messaging & live chat Help center Voice Community forums Reporting & analytics Answer Bot Customer service software Help desk ticketing software Live chat software Submit a request Sign in to submit a new request. Nov 20, 2025 · Choose the Customer support request form and fill in the fields with your details and information. API Reference Welcome to the Zendesk API reference docs. You can have an unlimited number of email addresses within your Zendesk domain. Easy to set-up and use, Zendesk Talk helps organizations boost agent productivity, improve cross-channel reporting, and improve the customer experience. Disabling push notifications See all 3 articles Serving chats in the Chat dashboard Using structured messages in Zendesk Chat Editing your personal settings in Zendesk Chat + Support accounts Changing your chat sounds and notification settings Hiding credit card numbers in chats and chat history Getting started with voice support Evaluating voice in your Zendesk Suite trial account See all 3 articles Introduction: Getting started with Zendesk Support Lesson 1: From support requests to tickets Lesson 2: Organizing tickets and users Lesson 3: Solving tickets. Zendesk Admin Center provides a central location for managing global, cross-product settings such as account ownership, subscriptions, security settings, integrations, and custom objects. com). Zendesk builds software to improve customer relationships. You’ll quickly learn the key concepts and terminology you’ll use every day in Zendesk. Zendesk and Hubspot integration, helps your support team and sales team on sync. The Zendesk Integration is designed to streamline how platform owners manage support requests from their members. Try Zendesk live chat & messaging for free Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. About Connect various social media channels of MessageBird with Zendesk Support using the MessageBird for Zendesk Support Integration. [6][7] Within a few months of the Zendesk software-as-a-service product being released in the fall of 2007, it had about 1,000 trial customers. Most of our APIs are organized by product capabilities. A complete guide to managing unwanted calls in Zendesk Talk, from basic number blocking to advanced workarounds for anonymous callers. Zendesk customer support will review your new request and reply through email. Register today, and start your free Zendesk trial Zendesk customer service software unifies conversations, empowers agents with AI, and improves service quality from day one. Although the fields displayed in the request form and request list are custom field types, they often have unique names that reflect their purpose. The call console opens and calls the selected number. In addition to calling from a ticket, you can also make calls from the call console or from the user's profile. This is your one-stop-shop for key resources you'll need to learn, plan, and laun Integrate the HubSpot CRM Connect app into Zendesk Support. Select Sign in from the main navigation bar above and enter your credentials to view this content. In other words, you can use as many email address variations as you need. You can find the supported countries and address requirements for text numbers at Zendesk voice and text number address requirements. With built-in automations and easy-to-use admin tools, our scalable platform cuts support costs and drives fast results—no expertise needed. To learn how to use Zendesk, from the basics to the advanced, explore our documentation and learning resources. [6] Sign into your Zendesk account Build the future of AI-powered service at Zendesk Relate, where leaders meet to connect, learn, and discover new resolutions. For more information, see Making outbound calls. You can contact Zendesk corporate by using the phone number given below, or you can follow this link to contact a specific department of the company. Enable your desired social media Know the best Zendesk Alternatives for business needs. Fill out the form below and our team will get back to you shortly. If you're new to Zendesk Support and want a quick overview of what it's all about, this getting started tutorial is for you. Initiate conversations using MessageBird channels. Easy to automate and fast to scale. Buying products Adding agent seats to your subscription About Zendesk Suite plan types About Zendesk add-ons Buying Zendesk Suite Zendesk phone number availability and pricing There are two steps to forward email from an external domain to Zendesk Support: Add your external support address in Zendesk so Zendesk can verify it and display it in outbound email. Product & account support Always open for business. Getting What's my plan? All Suites Team, Growth, Professional, Enterprise, or Enterprise Plus Articles in the series Introduction: Getting started with Zendesk Suite Zendesk voice, built natively into Zendesk, is the only voice solution that is easy to use, scale, and delivers end-to-end AI across the entire call journey. Lesson 1: From support requests to tickets Introduction: Getting started with Zendesk Support Lesson 1: Ticket Basics Lesson 2: Viewing and Organizing Lesso Build the future of AI-powered service at Zendesk Relate, where leaders meet to connect, learn and discover new resolutions. How can we help you? Products Controlling access to Zendesk Support with the email allowlist and blocklist When anybody can submit tickets, you can use the allowlist and blocklists to restrict access to Zendesk Support. Manage customers efficiently and in a timely manner, enhance privacy with iProVPN. Enable your desired social media About Connect various social media channels of MessageBird with Zendesk Support using the MessageBird for Zendesk Support Integration. Depending on how you manage your ticket workflow, you may manually select and assign tickets to yourself or other agents. Select an existing telephone number or click Enter a new number to manually enter a new number to dial. Whether you're an experienced developer and Zendesk user or just starting out, this is where you'll find the documentation you need. A complete guide to setting up WhatsApp Business with Zendesk messaging, including prerequisites, step-by-step instructions, and key limitations you need to know. Have conversations on a connected messaging platform across web, mobile or social apps. Register now Explore solutions for common issues and FAQs to enhance your Zendesk experience. Receive and reply to Instagram, Line, Facebook Messenger and much more. Instead of relying on traditional email-based contact forms, this feature integrates the application directly with the Zendesk support ecosystem. Our Products Zendesk for customer service Zendesk for employee service Zendesk for contact centre Sunshine Platform Marketplace Product updates Streamline support with Zendesk’s AI-powered ticketing software. The options your customers have for requesting support are called channels. Explore Zendesk pricing — from core support to AI agents, Copilot, and full CX suites — and choose the plan that fits your business. We'll introduce the core concepts of Support and then get you on your way to configuring it and going live. Access dashboards and data easily to enhance your service quality. For information, see Zendesk Talk and Zendesk Text number regulatory requirements. Outbound calls Call costs are subject to outbound rates for the country called by the agent. Repeat as needed. In the user's profile, click Add contact and select the type of contact you want to add, then enter the contact information in the field that appears. Our customer service solutions are easy to use and scale to meet the needs of any business. Zendesk Documentation Zendesk is a powerful platform for managing support; you’ll be amazed at what you can do with it. Start your free trial Discover Zendesk's file attachment limits across messaging, tickets, and help center channels, plus practical workarounds for handling larger files. Email you receive becomes tickets. Initially, Zendesk was funded by the cofounders themselves, each doing consulting jobs to support their families. It also i Product guides Make the most of your Zendesk setup with our comprehensive documentation Adding a text number To start using text, you'll need to choose a number. Set up forwarding in your email service so that incoming email is forwarded to a Zendesk support address. Email The email channel enables customers to send email directly to your support email address (for example, support@ yoursubdomain. How do I contact Zendesk Support? When in doubt and you need some help with your Zendesk, you can reach out to the Zendesk Support team for help via the new Messaging option. 9gmg2m, fd9b, zjpm3, 5yms, kml0v, i8oel, 3nq9k, 5p8xcw, rg0d, mnmmew,